Conflict with patients can occur and excellent customer service will be an essential part of the resolution process. In 1-2 pages, discuss the following aspects and concepts associated with customer service that would be utilized to resolve this patient scenario:
You are following up with a patient to review his treatment plant after the medical doctor just saw him. The patient states to you that he’s upset and doesn’t want to see that medical doctor anymore and will not pursue any of the doctor’s recommendations.
Please discuss the following aspects and concepts in 1-2 pages:
Identify two possible factors that could have contributed to this patient scenario conflict and briefly explain how it could have. For example, the patient may have a hearing impairment and didn’t hear the doctor correctly.
How you would assist resolving this patient conflict and what customer service tools, techniques, and skills you would utilize.
Why providing excellent customer service for this patient conflict is important for the patient and healthcare organization.
For more information on Role of Customer Service read this: https://en.wikipedia.org/wiki/Customer_service#
Try it now!
How it works?
Follow these simple steps to get your paper done
Place your order
Fill in the order form and provide all details of your assignment.
Proceed with the payment
Choose the payment system that suits you most.
Receive the final file
Once your paper is ready, we will email it to you.
Australia Assessments has gained an international reputation of being the leading website in custom assignment writing services. Once you give us the instructions of your paper through the order form, we will complete the rest.
As we work towards providing the best custom assignment services, our company provides assignment services for any type of academic essay. We will help you develop professionally written essays that are rich in content and free from plagiarism.
Admission and Business Papers
Our skilled team of professional writers will ensure that we help you craft a remarkable admission essay for your desired Master's program in your institution of choice. We won't stop there. Once you enter the job market, we will be available to secure you a position at your desired worksite by creating an outstanding portfolio or resume.
Editing and Proofreading
Our editorial team is always available for all editing and proofreading services. They check completed papers by our writers and also provide professional opinions to papers completed by our clients.
We harbor professional academic writers with different qualifications in diverse academic fields. As such, we are capable of handling both simple and technical papers. Ensure that you provide us with correct and complete instructions in the order form.