Innovation, RASCI Models, and Performance Management
In this Assessment, you are going to evaluate a specific business process based on the criteria detailed below. The business process you select must have a clear beginning and an end with identifiable, specific steps. Your instructor will confirm that the process you selected is suitable or will ask you to select another one.
For this Assessment, compose a paper that answers the following questions (use the subheadings/numbered questions below to organize your paper):
Part 1: Innovation Activities
There are many different activities for creating solutions identified in the Understand phase. The effectiveness of these activities depends on many factors, including the organizational makeup and the circumstances of the process. Describe an innovation activity to generate improvement ideas that you think will work best for your selected organization. Include the following details:
Describe the activity; how is it tied to the activities in your selected process?
Describe the objectives of the activity; how will it improve the deficiencies in your selected process?
Who should be participating and why?
Part 2: RASCI Model
In any process, it is important to have a clear definition of who is responsible for the activity and to whom they are accountable, in addition to identifying those that may be in support positions. Following the RASCI model described in your textbook, create a table similar to Table 18.2 that defines these roles for your selected process. Begin by describing at least four steps in your selected process. Be specific about who does what in each step. Then, fill out the table to denote the roles. In addition to including the table, describe each role briefly.
Part 3: Performance Management
The performance measures play a large role in determining the actions of the employees involved in the process. Identify three performance management metrics you will use to promote effective behavior from those involved in your selected process. Clearly explain:
How the metrics will be assessed,
What the expected targets would be, and
How the metrics fit the process objectives.
Minimum Submission Requirements
This Assessment should be a Microsoft Word (minimum 350 words) document, in addition to the title and reference pages.
Respond to the questions in a thorough manner, providing specific examples of concepts, topics, definitions, and other elements asked for in the questions. Your paper should be highly organized, logical, and focused.
Your paper must be written in Standard English and demonstrate exceptional content, organization, style, and grammar and mechanics.
Your paper should provide a clearly established and sustained viewpoint and purpose.
Your writing should be well ordered, logical and unified, as well as original and insightful.
A separate page at the end of your research paper should contain a list of references, in APA format. Use your textbook, the Library, and the internet for research.
Be sure to cite both in-text and reference list citations were appropriate and reference all sources. Your sources and content should follow proper APA citation style. Review the APA formatting and citation style resources found in the Writing Center. The Writing Center can be found in the Academic Success Center in the Academic Tools area of your course. (It should include a title page, paper is double-spaced, in Times New Roman 12-point font, correct citations, Standard English with no spelling or punctuation errors, and correct references on the last page.)
Clear business writing; spelling and grammar acceptable; effective use of APA; followed the required format and instructions.
For more information on Methods of Innovation read this: https://en.wikipedia.org/wiki/Innovation
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