Healthcare operations and quality management

There are 2 parts to this assignment. First is a discussion due pm 9/19/17 by noon EST (about 350 words)….. Next is a larger assignment due 9/19/17 by 9pm EST. ALl must be of the quality for a Master’s degree. 

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This discussion is practice for your Unit 4 assignment.

Using the Medicare Hospital Compare website; research two hospitals. One hospital should display a high level of quality and the other hospital should display a low level of quality.

After thoroughly researching your hospitals on the Medicare Hospital Compare website, discuss how their quality performance differs. What is the first hospital doing that is yielding a high level of quality? What could the second hospital do to increase their level of quality? Finally, how would you increase value to the services provided by both hospitals?

This is an opportunity for you to explore the practical application of quality research in healthcare. I encourage you to respond in first person, share personal experiences, and ask questions to further develop your understanding of quality performance and value in healthcare.

Reference: http://www.medicare.gov/hospitalcompare/search.html

 

Course outcomes addressed in this Assignment:

HA540-2: Assess value-adding production of goods and services in order to optimize an organization’s performance.

Instructions:

In this Assignment, you will be assessing the quality of services provided by hospitals. Likewise, you will also assess how these hospitals can improve their organizational performance.

  • Using the Medicare Hospital Compare website, research two hospitals varying in quality performance*
    • One hospital should display a high level of quality
    • One hospital should display a low level of quality
  • Provide a general overview of each hospital (e.g., name, location, bed size, ownership, etc.)
  • Discuss the quality performance differences between hospitals (e.g., survey results, deficiencies, complaints, services provided, value, etc.)
  • Discuss how the first hospital is able to yield a high level of quality.
  • Discuss opportunities for the second hospital to increase their level of quality.
  • Synthesize how each hospital could potentially increase value to their existing services.
  • Report your findings by using one (1) of the methods below:
    • 3-4 page paper excluding front and back matter (APA standards apply).
    • Internal organizational memorandum.
    • Infographic
    • Power Point presentation for a Board of Directors (10-12 slides; speaker notes as needed to support assertions).

 

  • The use of first person is permitted for this Assignment (excluding option 1). APA formatting (e.g., title page, conclusion, font size, etc.) should not be used if you choose to complete the memorandum, infographic, PSA, or newscast.
  • Although the use of APA formatting is not required for this Assignment, proper grammar, spelling, and an APA formatted reference list of sources are expected.

*You can select any to hospitals published on the Medicare Hospital Compare website. You will need to research the database until you locate two hospitals that vary in performance measures. To narrow your

selection, consider researching hospitals in your community, previous places of residence, employers,
competitors, or even hospitals you would like to network with someday.

Reference: http://www.medicare.gov/hospitalcompare/search.html

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