1. Select any 2 of the following Deming’s “ Fourteen Points of Leadership” and write a 2-3 page essay that describes fully what these points mean.
1. Create constancy of purpose toward improvement of product and service, with the aim to become competitive and to stay in business, and to provide jobs
3. Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
5. Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
7. Institute leadership. The aim of supervision should be to help people and machines and gadgets to do a better job. Supervision of management is in need of an overhaul, as well as supervision of production workers.
8. Drive out fear, so that everyone may work effectively for the company.
9. Break down barriers between departments. People in research, design, sales, and production must work as a team, to foresee problems. For more information on Fourteen Points check on this: https://en.wikipedia.org/wiki/Fourteen_Points
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