Order
Toll-free 24/7:
+1 725-224-8795
Order

Developing a detailed lesson plan

Author:
July 19th, 2020

Developing a Detailed Lesson Plan

Flying the Friendlier Skies

Purpose: The purpose of this exercise is to give you practice in developing a lesson plan for the job of airline reservation agent for a major airline.

Situation: The airline has just hired 30 new reservation agents, and you must create a 3 day lesson plan for their training program.

Objective: Airline reservation agents need numerous skills to perform their jobs. JetBlue Airlines has asked you, as the designated Training Manager, to quickly develop the outline of a lesson plan for its new reservation agents. The main duties of a Reservation Agent include the following:

Customers contact the airline reservation agents to obtain flight schedules, prices and itineraries. The agent looks up the requested information on the airline online flight schedule systems, which is updated continuously. The agent must deal courteously and expeditiously with the customer, and be able to quickly find alternative flight arrangements in order to provide the customer with the itinerary that fits their needs. Alternative flights and prices must be found quickly, so that the customer is not kept waiting, and so that the reservation operations group maintains its efficiency standards. It is often necessary to look under various routings, since there may be a dozen or more alternative routes between destinations.

In addition, as the Training Manager, you must be sure to include other aspects of organizational knowledge into the lesson plan. As an example:

“JetBlue Airways is dedicated to bringing humanity back to air travel. We strive to make every part of your experience as simple and as pleasant as possible.”

To discover more about Jetblue go to its website at www.jetblue.com

Please see attached sample general lesson plan template and sample completed lesson plan from Figure 5-2 and Figure 5-3 of our course texted book: 

Human Resource Development

Authors: Jon M. Werner, Randy L. DeSimone

Publisher: Thomson South-Western
Edition: 6th Edition

 

Model answer after attached samples

Please remember Intro, Body, Conclusion, and Reference page (APA format)

Please attach file in .pdf format

Calculate the price
Make an order in advance and get the best price
Pages (550 words)
$0.00
*Price with a welcome 15% discount applied.
Pro tip: If you want to save more money and pay the lowest price, you need to set a more extended deadline.
We know how difficult it is to be a student these days. That's why our prices are one of the most affordable on the market, and there are no hidden fees.

Instead, we offer bonuses, discounts, and free services to make your experience outstanding.
How it works
Receive a 100% original paper that will pass Turnitin from a top essay writing service
step 1
Upload your instructions
Fill out the order form and provide paper details. You can even attach screenshots or add additional instructions later. If something is not clear or missing, the writer will contact you for clarification.
Pro service tips
How to get the most out of your experience with Australia Assessments
One writer throughout the entire course
If you like the writer, you can hire them again. Just copy & paste their ID on the order form ("Preferred Writer's ID" field). This way, your vocabulary will be uniform, and the writer will be aware of your needs.
The same paper from different writers
You can order essay or any other work from two different writers to choose the best one or give another version to a friend. This can be done through the add-on "Same paper from another writer."
Copy of sources used by the writer
Our college essay writers work with ScienceDirect and other databases. They can send you articles or materials used in PDF or through screenshots. Just tick the "Copy of sources" field on the order form.
Testimonials
See why 20k+ students have chosen us as their sole writing assistance provider
Check out the latest reviews and opinions submitted by real customers worldwide and make an informed decision.
Business and administrative studies
Good job.
Customer 459305, April 6th, 2022
Psychology
This week's paper was written really well; however, I could immediately ascertain that a different writer had written this paper because there was some minor formatting errors that needed to be corrected. Also, I had to re-write a couple of sentences, but it was not anything major to request a revision for. Overall, the paper was good, but I would like to see consistency in the papers regardless of different writers.
Customer 452455, April 29th, 2023
Other
The paper was beautifully written and all instructions were followed exactly as stated. Thank you so much for delivering a quality paper.
Customer 452455, February 22nd, 2023
SEO
Nice work! it required minimal edits.
Customer 463647, April 14th, 2023
Nursing
Excellent work. Had a few issues but tutor stayed in contact and produced a succinct and quality paper.
Customer 453939, April 26th, 2020
Nursing
thks
Customer 453939, January 27th, 2020
Health Care Management
THANKS!
Customer 463009, May 23rd, 2022
Finance/Acc Related
Good concept breakdown.
Customer 460073, July 9th, 2022
Accounting
the first time around paper was very poor and plagiarized according to grammaly with the help of online support it was reassigned and improved greatly
Customer 453819, February 20th, 2020
Military
excellent job
Customer 456821, October 14th, 2022
Communications
THANKS FOR THE GREAT WORK
Customer 453391, May 8th, 2020
English 101
I don’t have any comment it’s very good
Customer 454499, June 17th, 2020
11,595
Customer reviews in total
96%
Current satisfaction rate
3 pages
Average paper length
37%
Customers referred by a friend
OUR GIFT TO YOU
15% OFF your first order
Use a coupon FIRST15 and enjoy expert help with any task at the most affordable price.
Claim my 15% OFF Order in Chat