Conflict Management

Janice Butler
Assignment 3 – Conflict Management

1. Give an example of how the same person might use different conflict styles in different relationships.
2. Why would a person use different conflict styles at work and at home?
3. Do you tend to be an avoider or an engager? When has it worked for you and not worked?
4. Which conflict style or combination of styles do you tend to choose? When has that benefited you? Cost you?
5. Create a conflict scenario and show how collaboration can be used effectively.
6. List three positive and three negative qualities of the competitive style.
7. Describe a scenario in which the compromising style would be effective.
8. Discuss two misconceptions about emotions in conflict.
9. How can systems theory help one understand conflict?
10. What are conflict triangles and why do they form? List a workplace example or a home example where one would expect to see a triangle formed.
11. Systems do develop rules for conflict. Give three rules present in the systems of which you are apart.
12. List three specific examples of how understanding micro-events can be helpful in conflict. For more information on Conflict Management check on this:


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