Communication and Conflict

o complete this assignment, follow the steps below.

After reading Chapter 11 of Owens (2015) and other peer-reviewed references on organizational conflict and effective communication, complete the conflict management activity on pp. 336–338.
Write a paper on organizational conflict and effective communication. Include in your paper a brief reflection on the following:
Reflect on your scores and describe your style for dealing with conflict.
Are your scores what you would expect?
Do you feel your styles of dealing with conflict will help or hinder you as a principal? How so?
What can a leader do to improve his/her ability to resolve organizational conflict and improve communication skills?

Submission Instructions:

The paper is to be 3–5 pages in length.
The paper, including in-text citations and the reference page, needs to be in current APA format.
It should be clear and concise. Points will be deducted for improper grammar, punctuation, and spelling errors.
The use of first and second persons in most formal writing is not acceptable in most courses, and particularly in this one. Your academic and research papers are considered “formal writing

Watch
Communication and Conflict Management in the Workplace (20:21)
Community Mediation Services. (2016, July 27). Communication and conflict management in the workplace [Video]. YouTube.
Communication and Conflict Management in the Workplace

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