Business: Business operation management : Critical Thinking 1
Scheduling Play Time at the Golf Course.
Link to a news item discusses golf course bottlenecks and delves into the question: How long should it take to play a round of golf? the time it takes to play a round of golf depends on process design and production scheduling. It is just a question of how good or bad your own game is. Variability in player talent becomes a problem. A good player can finish his/her round quickly. But for not so good player, it is going to take longer on the course.
News Item: The Real Causes of Slow Play (at the Golf Course) (on the attachment)
Write brief but well-thought out answers to the questions below:
Critical Thinking 2
The Burden of Bad Design.
Some designs of products and services are inherently bad. Donald Norman has published several well-regarded books on design – The Design of Everyday Things, Turn Signals are the Facial Expressions of Automobiles, Things that Make Us Smart, among others. On his website, he offers his perspective on why a certain product (in this case, headphones) has an inherently bad design:
News Item 1: A Great Product Ruined (Links to an external site)
Additional examples of bad designs can be found on Internet. One website is listed below:
News Item 2: Examples of Bad Designs (Links to an external site)
Critically analyze the information contained in the aforementioned news items. Then write well-thought out answers to the questions below:
(Please note that the Tesla’s Cybertruck is excluded from consideration, because enough has already been written in the press for/against its design features.)
Scheduling in Healthcare Settings
For your discussion, I am attaching links to two news articles from Wall Street Journal: the first one titled ‘The Informed Patient’ discusses scheduling in hospital ORs for surgeons. The second one titled ‘The Doctor Will See You Eventually’ discusses open-access scheduling for patients in family physician’s office and provides insights on scheduling best-practices in healthcare setting. Provide your opinion on what your learned from it in context of implications for scheduling in healthcare operations.
News Item 1: The Informed Patient (clicking this link will download the article as a PDF file)
News Item 2: The Doctor Will See You Eventually (clicking this link will download the article as a PDF file)
Both on the attachment
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