Performance Measures Assignment
February 18th, 2020
Choosing Performance Measures (15 min.) Ben and Jerry opened an ice cream shop in Eugene. It was a big success, so they decide to open ice cream shops in many cities including Portland.
They hire Don to manage the shop in Portland. Ben and Jerry are considering two different sets of performance measures for Don. The first set would grade Don based on the cleanliness of the restaurant and customer service. The second set would use accounting numbers including the profit of the shop in Portland. What are the advantages and disadvantages of each set of performance measures? (no more than 500 words, 10 points. .